National Visa Center (NVC) was previously the domestic point of contact for all immigrant (i.e. permanent residence or ‘green card’) visa cases being processed through a U.S. Embassy or Consulate outside of the United States.  Beginning on Monday, January 12, 2015, the NVC is also the point of contact for all domestic inquiries regarding nonimmigrant visa cases as well.

The Visa Office reports that it choose to designate the NVC as the single point of contact for all visa matters at Consular Posts worldwide in order to improve the efficiency and consistency of responses to the public,

Consular posts will still accept inquires on individual visa cases and Legalnet will remain active and respond to inquiries from attorneys seeking advisory opinions on the interpretation or application of U.S. Immigration Law.

The general public may contact NVC by email at Please note NVC will only answer the routine questions about case status and provide general information about the visa process.